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New alert system will contact residents in the event of an emergency

Signup is under way

Middlesex County has started using the Everbridge Aware for Citizen Alerts, an emergency notification system that will allow communication with thousands of residents and businesses in minutes during emergencies.

The county will be able to alert residents about severe weather, fires, floods, toxic environmental issues and other emergencies using Everbridge Aware for Citizen Alerts. Messages can be sent to residents on any communication path desired, including cell phone, home phone, email, text messaging, fax, pager, PDA and more—ensuring that residents and county staff receive life-saving emergency information and important public service announcements in minutes.

Citizens listed in the county’s E-911 database will automatically receive alerts by phone. Also, any citizen may self-register, provide additional contact information, or opt out.

In addition, the county plans to use the Everbridge system to notify residents about other important activities. This emergency notification system enables the county to provide critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons, critical police activity, and evacuation of buildings or neighborhoods.

“We have a commitment to our citizens to protect them from any danger that threatens our community,” said Carlton Revere, a member of the Middlesex Board of Supervisors and county Emergency Services Director. “The ability to reach all residents quickly during an emergency to warn them and provide guidance is critical to upholding that commitment, which is why we are rolling out Everbridge Aware for Citizen Alerts. The Everbridge emergency notification system ensures the county will be able to react accurately and efficiently in a natural disaster or other crisis.”

Kevin Gentry, the director of information technology for Middlesex County, is urging all citizens to sign up and opt-in for alerts by visiting the county homepage at and clicking on the “sign up for alerts” link. 

Information provided will be used for emergency purposes only. The county will not give or sell telephone numbers or email addresses to any vendor or other organization.

Individuals with disabilities who need assistance can register by calling Glenn Nix at 758-8112.

For more information, contact the Middlesex County Emergency Operations Center at 758-4330 or .

posted 05.09.2012

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