Interim town administrator is a ‘quick learner’
by Tom Chillemi
Holly Gailey, who was promoted to interim Urbanna Town Administrator on April 18, said she has an “open door policy” and wants to hear from citizens about their concerns. “If I don’t know about a problem, I can’t fix it,” she said.
Gailey said one of her goals is to have Urbanna residents and businesses be involved in their town. “I’d like to see more people show up for town council meetings,” she said. “We need to work together for a common goal.”
Gailey was hired originally in September 2012 as town parks and recreation director. She has since assumed administrative duties as needed. “I’ve learned a lot in six months,” she said.
She was assigned the job of collecting delinquent water bills. Gailey identified problems and brought her suggestions to the town council and town attorney, and a system was worked out that resulted in most of the water bills being paid.
Gailey said she is solution oriented and favors a “less complicated” approach to administration and wants to make it easier for the community to understand procedures. She said it’s her experience that problems are easier to fix when they are small, before they have time to grow.
Mayor Don Richwine commented, “Holly has exhibited a quick learning ability and sees problems not as a challenge, but rather an opportunity. She also has shown that getting along with people comes naturally (see related story).”
Gailey said she plans to promote the town’s assets to increase tourism. “Urbanna is a great town. We need to work on a process and keep the town a great place to visit and work,” she said. “We have all the tools and great people in the town office.”
Gailey, 43, grew up in Gloucester County and now lives in Shacklefords. She holds an associate degree in music education from Chowan University. She plays trumpet and piano. She also holds an associate’s degree from Virginia Tech.
Her work experience includes supervising more than 50 employees at a country club near Charlottesville.
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